I’ve got the after hours pager this week. While it is usually rare for my team to get paged, I’ve been awoken to the sound of the pager on back to back mornings. Yesterday’s call was frustrating because I didn’t have access to their system. All I could do was ask questions and try to reassure them that we would figure it out.

This morning’s calls (yes, two of them), were a lot smoother. I was able to get in, figure out the problem, and get out in both cases with minimal follow-up required. Of course then I had to spend another 15 minutes each documenting what had taken place. All three calls came in between 6 and 7am, so I guess I should be grateful it wasn’t 3 or 4am.